Short & Long Term Disability Cases We’ve Won for Our Clients Against Prudential
Fields Law Firm successfully recovers millions of dollars each year for our disabled clients throughout the United States. Our Long Term Disability experience is matched by very few other law firms in the country and has earned us a national reputation.
Here are just a few examples of our Long Term Disability appeal case wins against Prudential.
Amanda – Customer Support Specialist – Omaha, Nebraska
Depression, Bipolar Disease
A customer support specialist from Nebraska was unable to work after mental health symptoms related to depression and bipolar disorder became too severe. Prudential approved Short Term Disability benefits and initially approved Long Term Disability benefits. Two months later, however, the insurance company terminated ongoing Long Term Disability benefits. At the same time, Social Security Disability benefits were denied at the initial stage, adding urgency and financial pressure.
The Fields attorneys stepped in to manage the LTD appeal, they obtained updated medical records, and coordinated directly with treating mental health providers to secure detailed reports. While the Social Security claim progressed to a hearing, the Fields attorneys also coordinated with the Social Security representative to obtain the approval decision and supporting documentation to strengthen the LTD appeal record. Prudential attempted to maintain the denial and the Fields attorneys then returned to the treating physicians, submitting updated records and provider narratives through three rounds of exchanges. That sustained, documentation-driven approach resulted in Prudential reversing its decision and paying the full 24 months of past-due Long Term Disability benefits available under the policy’s mental health limitation.
Melody – Financial Account Manager – Washington, District of Columbia
Corneal Edema & Corneal Transplant
A financial account manager in Washington, D.C. developed chronic corneal edema and later underwent a corneal transplant, and the resulting limitations made continued work unsustainable. After receiving Long Term Disability benefits for several years, Prudential unexpectedly terminated the claim, cutting off a primary source of income and creating immediate pressure to act within the appeal timeline.
Fields Law initiated the appeal process without delay, coordinated with treating providers to obtain targeted medical documentation, and prepared a detailed legal memorandum requesting reinstatement of benefits. After the full appeal package was submitted for review, Prudential reversed the termination, resumed monthly payments, and issued back pay for the missed benefits.
Ruth – Service Technician – Lander, Wyoming
Complex Regional Pain Syndrome, Reflex Sympathetic Dystrophy, Lateral Epicondylitis
A service technician from Wyoming was forced out of work due to chronic, severe pain that limited her ability to use her upper extremities. She applied for Long Term Disability benefits with Prudential and was initially approved for two years of benefits. However, Prudential later terminated benefits, claiming that she could return to other, less demanding work. She turned to Fields Law Firm for help appealing the termination of benefits.
Our team gathered updated medical records and arranged for a functional capacity evaluation which demonstrated that she was not even able to work a sit-down job due to her conditions. Prudential reversed the termination and approved our client for ongoing long-term benefits. She also received a lump-sum payment for all of the back benefits owed to her.
